| Market Study Findings |
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Town of Poolesville Releases Market Study Findings: The Town of Poolesville’s Community and Economic Development Committee (CEDC) has released its findings of a market study of the Town’s economic climate and commercial opportunities. An independent research company, Thomas Point Associates, performed the research. The research data indicates that the top uses for open commercial space in the Poolesville market area, considering demographic data, are restaurants, certain specialty retail shops, and business services. This matches what the residents and businesses desire according to surveys conducted by the CEDC last year, especially regarding restaurants. “We have commercial space available for interested businesses,” said Wade Yost, Town Manager. The vacancy rate as of March, 2007 was 9.7%. The study also indicated that the Poolesville market area has several attractions worth promoting, including its many historic sites and the proximity to the Potomac River and Sugarloaf Mountain. Hikers, bikers, equestrians, families, and senior citizens are frequent visitors. Poolesville is quite accessible within a 1.5 hour drive to a metro population of five million people. The Poolesville “market area” is described as being the geographic area within a 15 minute drive from the center of town. Within that area, the population is 9,815 and expected to grow to 10,608 over the next five years, a growth rate higher than the average for Montgomery County. The population is considered affluent, with a median household income of $87,500 compared to $72,138 for the rest of the county. Nearly three-fourths of the employed population holds white collar jobs. Traffic counts on the major roads have slightly increased but are not enough for most major retail chains to open a location. The study recommended that the town improve its marketing to attract more visitors and create a central place that is attractive to residential foot traffic. Today, the town has four separate shopping areas plus Whalen Park loosely connected by sidewalk. Overall, the study sees a bright future for the town as a close-in get away, especially as the region grows and the town remains rural. The Community and Economic Development Committee was commissioned by the town of Poolesville government and consists of representatives from business, government, and residents. The CEDC is planning a summer concert and theater series in Whalen Commons. Other CEDC projects include branding and logo design, website development and the Holiday Lighting Ceremony.
Market Study
This report addresses commercial development opportunities in Poolesville, Maryland. The Town is located in the center of a rural, agricultural area in the northwest part of Montgomery County. The Poolesville market area (within a 15-minute drive of the center of Town) has a population estimated at 9,815 in 2006. Over the next five years, it is projected to grow by 8.1%, to 10,608, slightly faster than the population in Montgomery County. This is a generally affluent population:
Poolesville itself has very low traffic volume on its major roads, Elgin Avenue and Fisher Avenue, although volumes have been increasing. The Town is not a major tourism destination yet it has a significant range of important historic and recreational attractions and is located within a 1.5 hour drive of a metro population over 5 million. Since Poolesville is strong in household income and growing in population, there are opportunities for specific types of retail development. The restaurant business is the most promising. Some specialty stores have potential. However, overall there is an excess of retail space in relation to need. There is also some opportunity for non-retail commercial uses, particularly as the population continues to grow. Business services offer the best prospects, including professional services like appraising, auctioneering, fundraising, interior decorating and design, sign painting and lettering and translation service. Our recommendations fall under two general headings. · Marketing
· Town Development
Finally, we recommend that the Town take a long view on commercial development. As the region grows and Poolesville remains rural, its value as a close-in getaway can only increase for those dwelling in ever denser urban locations. The opportunities for development and redevelopment will be excellent over the next decade or two.
1.0 Introduction1.1 PurposeThis report addresses commercial development opportunities in the Town of Poolesville, Maryland. 1.2 LocationThe Town is located in the northwest part of Montgomery County near the Potomac River, 15 miles northwest of Rockville, the County seat, 9 miles west of Gaithersburg and 17 miles south of Frederick. It is situated in a rural, agricultural part of the County and in the middle of a market area that extends 10-15 minutes from its center. 1.3 ResearchIn preparing this analysis we undertook the following research:
1.4 Organization of This ReportThe following sections of this report address different aspects of the issue of commercial development:
2. Market Area Background and Demographics2.1 Demographics and Economics2.1.1 Overview: Market Area BackgroundWe define a market area as a place in which people shop for goods and services. Many physical and cultural factors determine the shape of a market area: roads and travel times, terrain and other geographic features, political and institutional associations (e.g., school districts) and other features. Market area boundaries change over time and market areas often overlap. The extent of a market area varies by the specific product or service as the distance that people will travel varies depending on their need.
Note that Poolesville is in the middle of a rural area in which residents are accustomed to driving some distance to shop, and the average drive time to work is almost 40 minutes (Exhibit A-1).
Since many retailers, brokers and developers use distances rather than drive time as a basis for comparing locations in terms of population and buying power, we have included the full data set on distances as well as drive time (Appendix) in order to facilitate comparisons. 2.1.2 DemographicsThe demographic information that follows provides a framework for evaluating shopping patterns and commercial development potentials. In addition to the summary information below, Appendix A provides the complete set of data by both drive time and distance. This information establishes the basis for estimates of development potential later in this analysis. The population in the PMA, 8,844 in 2000, is estimated to have increased to 9,815 in 2006. Over the next five years, this population is projected to grow by 8.1%, to 10,608. In contrast, the population in Montgomery County grew by 7.1% from 2000 to 2006 and is expected to grow by 5.3% over the next five years.
The Town of Poolesville is limited in its growth potential. The Poolesville Master Plan states that the population could grow up to 6,500 in the foreseeable future. The median household income in the PMA was estimated to be $87,500 in 2000, while the comparable figure for Montgomery County was $72,138.
The income data suggest an important fact about the market area. Approximately 40.9% of the households in the PMA had incomes greater than $100,000. The average household income in the area is projected to increase 11.7% over the next five years; the County projection is for an 11.0% increase. Figure 2-2 shows that the highest incomes are most heavily represented in the northwest portion of the defined market area; this is also the fastest growing part of the area, and probably the weakest in terms of connection to commercial activity in Poolesville. However, this area is easily accessible to the center of Poolesville and travel time is not prohibitive.
Of this area's year 2000 estimated PMA population:
The estimated Hispanic or Latino population is 2.9% of the total, while the County figure is 13.6%, slightly lower than the national estimate (14.5%). Currently, it is estimated that 18% of the population age 25 and over in the PMA had earned a Master's, Professional, or Doctorate Degree and 26.4% had earned a Bachelor's Degree. By comparison, in the US population over age 25, 8.9% had earned and advanced degree, while 15.7% had earned a Bachelor's Degree. A majority of the dwellings in the PMA (86%) are owner-occupied, single-family detached homes. The largest proportion (34.4%) was built in 1970’s. The median value of housing was estimated at $239,600, 12.9% higher than the County figure ($212,200).
Employment For the PMA, 73.6% of population is estimated to be employed and age 16 and over. The occupational classifications are as follows:
By occupational categories:
In summary the primary market area population is growing faster than the County population. Household income is higher and increasing at a faster rate in this area than in the County and in the US as a whole. 2.2 TrafficTraffic flow patterns and trends are important in evaluating commercial development potentials. Here we look at average daily traffic over the period 1996-2006 using State DOT data. Exhibit 2-4 describes the traffic in and around Poolesville (Figure 2-3 shows traffic count locations).
The principal conclusions that one can draw on traffic patterns are the following:
Figure 2-2 shows locations of estimated traffic, for the places summarized in Exhibit 2-4.
One other important piece of the transportation system in the area is the privately-owned ferry that crosses the Potomac River at White’s Ferry, just three miles east of the intersection of Elgin and Fisher Avenues. This is the last of the ferries on the River. It runs continuously, year-round, from 5 a.m. to 11 p.m.; cost is $4 one-way or $6 round-trip. According to the Washington Post it handles about 600 cars per day. In addition to commuters the ferry attracts tourists who may be visiting rural attractions in Maryland and Virginia. 2.3 TourismWhile Poolesville is not a major tourism destination it has a significant range of important features and attractions:
Most important, while residents perceive it as rural and somewhat remote, Poolesville is actually quite accessible (within a 1.5 hour drive) to a metro population that surpassed 5 million in 2007. In general Poolesville offers a very diverse collection of attractions that seem to have very little noticeable impact on the Town’s economy. 2.4 ConclusionsThe Poolesville market area has a population estimated at 9,815 in 2006. Over the next five years, it is projected to grow by 8.1%, to 10,608, slightly faster than the population in Montgomery County. This is a generally affluent population:
Poolesville itself has very low traffic volume on both of the two major roads, Elgin Avenue and Fisher Avenue, although volumes on these thoroughfares have been increasing. The Town is not a major tourism destination yet it has a significant range of important historic and recreational attractions and is located within a 1.5 hour drive of a metro population over 5 million. 3. Market Analysis3.1 Existing ConditionsThere are several concentrations of commercial space in Poolesville and one in Darnestown just outside the 15-minute drive. The principal commercial locations are the following:
There are also various businesses on both sides of the street along Fisher Avenue between these shopping centers: fast food (McDonalds), engine repair, Asian Dynasty Restaurant. The Post Office is an important traffic generator in the middle of the area. The total amount of retail space is approximately 140,000 square feet. There was a total of 13,500 square feet vacant in March, 2007. This indicates a vacancy rate of 9.7%. Regarding these centers, we would note the following:
The best retail centers in the area are actually just outside the market area. The Shops at Potomac Valley located at Quince Orchard Road and Route 28 include a much broader range of retail stores and services. The location is approximately a 16-minute drive from the center of Poolesville, and much closer to residents of the western part of the market area. The Harris Teeter supermarket is a 12-minute drive. A market area of this size (a population of 9,800 within the 15-minute drive) would typically support a small neighborhood center (Exhibit 3-1).
It is notable that public uses (Town Hall and County Library) occupy two important commercial spaces and were they to leave the vacancy rate would approximately double. There are also several stores counted as occupied retail space that are just barely surviving as commercial establishments. 3.2 Retail Sales and PotentialsRetailers use detailed information on actual and potential sales to evaluate locations and identify opportunities. Exhibit 3-2 identifies the principal sectors the Poolesville market area in which actual sales are less than potential sales, thus suggesting that an opportunity may exist for additional activity in the market area. There is a full set of data on sales for the entire range of retail sales categories in Appendix Exhibit A-2.
These figures on potential sales may be used to interest brokers, retailers and developers. However, the figures are just one reference point and the actual opportunities are more complicated: Furniture and furnishings: the figures suggest a limited opportunity for furniture and furnishings sales. A store in this category will need to somehow reflect the Poolesville market and draw from a much larger area, including tourists from all over the region. It could feature historic lines of specialty home items and antiques that reflect Poolesville’s heritage (Civil War, canal history, etc.) Supermarkets: there is already a local Selby’s and the challenge will be for the existing store to compete more effectively against the new Harris Teeter and Safeway stores on the southeast fringe of the market area. The potential for actual growth ($2.6 million) is weak as the new stores are likely to take a growing portion of potential sales in this category. Gas stations: there are already two gas stations in town although they must be somewhat dated in relation to newer stations on the fringe of the market area that pump much larger volumes of gas and sell more convenience goods. In spite of the $2.2 million gap shown in the figures it is probably unlikely that there would be an additional station locating in the market area. The eventual outcome might be one very efficient station replacing the two that exist now. Clothing and clothing accessories: This is a retail category in which shoppers are likely to travel farther, say 20-30 minutes and longer, in order to obtain the best selection and prices. Therefore it would be difficult (in spite of the $5.8 million sales gap) for a store in this category in Poolesville to compete with a store in a mall in Gaithersburg unless it were competing in a very specific line---for example, biking, horseback riding or other sports clothing. Office supplies, stationary and gift stores: There appears to be a limited opportunity in this broad category. It will be necessary to find the right mix of goods and services that could address different business and personal needs. It could include mailing services, reproduction, small gifts, etc. Restaurants: There are opportunities in both full- and limited-service restaurant categories. The current situation sends mixed signals: for example, Bassett’s does well but the coffee shop is marginal. Even with the excess demand of $6.3 million, the restaurant business, for the most part, is not thriving in Poolesville right now. According to these figures there is an opportunity for two more restaurants, one full-service and one limited-service. The best prospects are specialty stores and restaurants. In central and secondary business districts, small stores depend on the traffic created by large stores. Critical factors are:
Specialty goods are often sought by customers who are already sold on the product or brand; unit prices are high but purchases are infrequent. Stores catering to this type of consumer may use isolated locations because they generate their own consumer traffic. A specialty retailer should locate in a place where adjacent stores are compatible. Issues in the retail situation in Poolesville include the following: · Physical planning issues in the core historic area and along Fisher Avenue should be addressed: · Parking. · Pedestrian circulation. · Signage. · Sidewalks and curbs.
3.3 Other Commercial SectorsAccording to 2006 business census estimates there were some 85 service businesses located within the 15-minute drive radius from the center of Poolesville. These businesses employ 648 workers and have total sales of $49 million. Exhibit A-2 in the Appendix provides the full list of these businesses. Within the close-in market area (i.e., the 5-minute drive) just three types of businesses account for 78% of business service employment. One of these three is the “computer and data processing services” category, in which 5 business (including 1 with more than 20 employees) employ a total of 56 workers. The second is the “miscellaneous amusement and recreation services” category in which 11 establishments (including 2 with more than 20 employees) employ a total of 139 workers. This is somewhat puzzling but the very broad category includes diverse businesses, among them: boat rental, fishing pier operation, horse shows, riding stables, river rafting. The data could be wrong but if it is correct there is something important to be known here. A large concentration in one of these businesses could suggest a greater business opportunity. Exhibit 3-3, below, identifies those services that are not present in the area but typically are represented in populations of this size. There are 18 business services that have no representation in the 15-minute drive area. The services that are most conspicuously lacking are in graphic design, copying, employment services, coin-operated laundry and car washing. It appears that the nearest businesses that provide these services are just outside the primary market area.
The standard industrial code 738, “Miscellaneous Business Services” takes in a large range of approximately 120 business types, from “agents and brokers for non-performing artists” to “yacht brokers.” Some of the more interesting and potentially suitable for a location in Poolesville are: appraiser, auctioneering service, fundraising, interior decorating and design, sign painting and lettering, translation service. The 738 category includes telemarketing and telephone solicitation but it seems unlikely that businesses that need an ample lower-cost competitive labor supply like telemarketers and telephone solicitors would seek a location like Poolesville. The total of $49.3 million in business services sales (from Exhibit A-2) comes from a national data provider, Claritas, Inc. While we have no way to estimate actual growth in these sales, it seems reasonable to expect that the figure is growing at the same rate as the population (2.1% annually), since these types of businesses support residents and reflect residents’ employment needs. This growth would indicate additional sales of $1.4 million yearly. At sales of $250 per square foot (adjusted for the space and sales relationships of service businesses) this would indicate demand for 4,140 square feet of additional business service space annually. While the 15-minute radius takes the market area out to the edges of the Gaithersburg market area, the 10-minute drive alone accounts for almost half of service business sales and growth in this smaller area is 1.7% annually. This would indicate growth in demand for this type of space in the closer-in Poolesville market area of approximately 2,000 square feet per year. This is minimal on an annual basis but could account for all the space of a small professional center over a ten-year period. We believe that the best prospects for business services are already in Poolesville, in a sense. These are:
3.4 ConclusionsPoolesville is historically a self-contained market area. Since it is strong in household income, and growing in population, there are opportunities for specific types of retail development. The restaurant business is one of the most promising. Some specialty stores are promising. However, overall there is an excess of retail space in relation to need. There is also the opportunity for non-retail commercial uses, particularly as the population continues to grow. Business services offer the best prospects, including professional services like appraising, auctioneering service, fundraising, interior decorating and design, sign painting and lettering and translation service.
4. RecommendationsThere are commercial development opportunities in Poolesville, in spite of the relatively large amount of space that is already there. Our findings and recommendations fall under two general headings. 4.1 Marketing1. Promote retail and business service opportunities.The best retail prospects are specialty stores and restaurants. A furniture store could feature historic lines of specialty home items and antiques that reflect Poolesville’s heritage (Civil War, canal history, etc.). A clothing or accessory store could compete in a specific line such as biking, horseback riding or other sports clothing. There is a limited opportunity in the broad category of office supplies, stationary and gift stores with the right mix of goods and services that address different business and personal needs. The best prospect is in the restaurant category in which there is an opportunity for two more restaurants, one full-service and one limited-service. The strongest business prospects are professional businesses that serve the metro area population or that support an important urban function but are less location sensitive and are scalable from home to a small office or office/flex situation. That is they can grow fairly quickly from a staff of 1 up to 5 or 10. The business is often the work of an individual who values flexibility and a family-oriented lifestyle over the “downtown” business environment and wants to spend workdays close to a suburban home. This type of business is one of the fastest growing subsectors of the fast-growing service sector and includes a variety of potential targets: appraising, auctioneering service, fundraising, interior decorating and design, sign painting and lettering and translation service. As part of this effort the Town may turn the information in this report into a marketing brochure. It would then:
There is very little outward sign of business activity related to tourism and recreation. While Poolesville is not a major tourism destination it has a significant range of important features and attractions: access to the river and good fishing, large farms and preserved land, a golf course, rolling terrain suitable for bike riding, historic sites open to the public and a national landmark mountain nearby. Most important, while perceived to be rural and remote, it is actually quite accessible (within a 1.5 hour drive) to a metro population that surpassed 5 million in 2007. However, there is little indication that local businesses are reaching out to this tourism and recreational traffic, by means of signage, special promotions or other efforts. The recent creation of a brochure, “Montgomery County Rural Heritage Byway Tour,” is an important step. The Town should identify opportunities to market itself even more extensively in this target niche. 4.2 Town Development1. Diversify opportunities so that people can stay in the community as their life styles change.
There are just a few places where one could locate a new business in Poolesville. There may be some renovation opportunities in older structures near the center of Town (e.g., the old Town Hall). There are also vacancies in the retail centers on Fisher Avenue east of Elgin Avenue. One idea is that the Town takes over the former CVS space in the shopping center and creates an incubator for small businesses. It could offer incentives for small and growing businesses to move from home to this commercial location. It does seem unlikely that the Town would want to be in the position of managing commercial space, but there may be alternatives under which it could arrange to work with the owner to manage the space. Physical changes coming out of the town planning effort should include the following:
The Town has, after much deliberation, reached a decision to build a new Town Hall on property on the north side of Fisher Avenue that it purchased for this purpose. Bidders have been requested to prepare proposals as this report is being prepared. If for some reason this plan does not go ahead, the Town should reconsider its alternatives.
4.3 ConclusionPoolesville grew as an “agricultural service center” before the Civil War. Businesses in the Town then included a tinsmith, several livery stables, a barber shop, general store, two taverns, a hotel, a carpenter and a blacksmith shop (Poolesville, Raymond L. Hoewing, 2003). As the region grows and Poolesville remains rural, the value of the Town as a close-in getaway can only increase. So, in the next 10-20 years, the B&B’s, restaurants, spas, bike trails and specialty shops will become much more attractive to those dwelling in ever denser urban locations. If possible the Town should take a long view on commercial development with the understanding that there will be excellent opportunities for development and redevelopment over the next decade or two.
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